Legal hub
Here are the policies for using Section Link. These are the current versions in effect.
Quick links
Privacy Notice
Effective date: 21 October 2025
101DIGITAL LTD (“we”, “us”) provides Section Link, a Shopify app that keeps matching theme sections in sync. This notice explains what we collect, how we use it, and how we protect it. This Privacy Notice complies with Shopify’s App Developer requirements and the Shopify API License and Terms of Use. Contact us by opening our support beacon for privacy inquiries.
What we collect
- Shopify data: shop name, domain, theme info, app permissions, billing status, and basic usage data from Shopify.
- Merchant inputs: section group names, linked sections you choose, notes, tickets, and feedback.
- Diagnostics & analytics: sync logs, error details, and performance data (no shopper checkout data).
- Billing records processed through Shopify Billing.
- Communications and marketing preferences gathered via email, chat, or forms.
How we use it
- Authenticate with Shopify, manage section groups, and run sync jobs.
- Provide support, incident tracking, and follow-up communications.
- Improve reliability by reviewing trends in this data (anonymised where possible).
- Meet legal, tax, and Shopify platform obligations.
- Send optional marketing communications when you opt in (you can unsubscribe at any time).
Why we can use it (GDPR)
- Contractual necessity: core app functionality and billing.
- Legitimate interests: keeping the app secure and improving it while respecting your rights.
- Legal obligations: regulatory requests and Shopify requirements.
- Consent: marketing emails and any future optional analytics cookies.
Sharing & service providers
We work with Shopify, Heroku (Salesforce), and Hosting.com (SmarterMail) to run the app. We will list any new providers here. We never sell personal data.
International transfers
Data may be processed in the UK, EU, or US. We use the EU Commission Standard Contractual Clauses (Module 2) and the UK Addendum, along with Shopify’s data addendum, to safeguard transfers.
Retention
We retain personal data while your subscription is active and for up to 6 years after uninstall to meet legal obligations (including tax and contract law requirements) and resolve disputes, unless law requires longer retention. Support records are kept until resolved or as legally required.
Security
Section Link uses HTTPS encryption, access controls, separate environments, and monitored infrastructure. Credentials stay in encrypted storage.
Merchant responsibilities
- Maintain current theme backups before using Section Link.
- Test syncs on a duplicate theme before applying changes to a live store.
Your rights
You may request access, correction, deletion, restriction, or portability of your data, and object to processing. Contact us by opening our support beacon to submit requests. You can also complain to the UK Information Commissioner’s Office (ICO):
- Website: https://ico.org.uk
- Phone: 0303 123 1113
- Address: Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Cookies & analytics
No analytics or advertising cookies are in use today. If that changes, we will provide consent controls and update this notice.
Children
The service is for business use and not directed at individuals under 16.
Changes
We will update this notice when necessary and highlight material changes via the app, email, or this page.
Terms of Service
Effective date: 21 October 2025
1. Service overview
Section Link lets Shopify merchants link matching theme sections so updates to a base section copy over automatically.
2. Account access
You must have a valid Shopify store and agree to Shopify’s App Terms. You sign in through Shopify; keep your admin access secure.
3. Merchant responsibilities
Backup responsibility: You must create and keep current backups of your theme files before installing or using Section Link. We are not responsible for lost or corrupted theme data.
- Confirm backups before each sync: We strongly recommend duplicating your theme in Shopify before any sync operation.
- Test before production use: You should test Section Link in a development or staging environment before using it on your live store.
- Ensure configurations are accurate and review sync results before publishing.
- Use Section Link only with sections you are authorised to edit.
- Review sync results and fix any issues flagged in the app.
- Verify theme compatibility and ensure your theme supports the sections you intend to link.
- Do not misuse the app, attempt to reverse engineer it, or violate applicable laws.
IMPORTANT: You acknowledge and agree that you use Section Link entirely at your own risk. Any modifications to your theme resulting from the use of this app are your sole responsibility.
4. Plans & billing
Billing occurs through Shopify Billing. Plan tiers may change; continued use after updates constitutes acceptance. Refunds follow Shopify policies.
5. Support
Contact us by opening our support beacon for support requests. Standard responses occur within two business days; critical incidents receive faster acknowledgement.
6. Intellectual property
Section Link and related assets belong to 101DIGITAL LTD. You retain ownership of your themes and data. Feedback may be used to improve the service.
7. Data protection
See the Privacy Notice and Data Processing Addendum for data handling obligations. You must secure necessary consents from your customers.
8. Availability & changes
We aim for high availability but may perform maintenance or discontinuations. Advance notice will be provided when feasible.
9. Termination
You may uninstall at any time via Shopify. We may suspend access for breaches or if Shopify revokes permissions. Data is deleted per the Privacy Notice.
10. Disclaimers & limitation of liability
10.1 Disclaimer of warranties
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT SECTION LINK WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.
Without limiting the foregoing, we explicitly disclaim any warranties regarding:
- The accuracy, reliability, or completeness of synchronisation operations
- Compatibility with all themes, theme versions, or Shopify updates
- Prevention of data loss, theme corruption, or configuration errors
- Continuous availability or uninterrupted service
10.2 Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL 101DIGITAL LTD, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- Loss of data, theme files, or theme configurations
- Theme corruption, malfunction, or incompatibility issues
- Business interruption, lost profits, or lost revenue
- Damage to your Shopify store, customer experience, or reputation
- The cost of procurement of substitute services
- Any damages arising from the use, misuse, or inability to use the app
THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY (WHETHER CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF SECTION LINK SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED POUNDS STERLING (£100) (WHICHEVER IS HIGHER).
10.3 Jurisdictional limitations
Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or other liability that cannot be excluded under UK law, including rights under the Consumer Rights Act 2015 where applicable.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.
11. Indemnification
You agree to indemnify, defend, and hold harmless 101DIGITAL LTD, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or related to: (a) your use or misuse of Section Link; (b) your breach of these Terms; (c) your violation of any applicable laws or regulations; or (d) any modifications to your theme files resulting from your use of the app.
12. Governing law
These Terms are governed by the laws of England and Wales. Disputes will be handled in its courts unless mandatory law states otherwise.
13. Updates
We may update these Terms and will notify you of material changes via the app, email, or this site.
Contact
Contact us by opening our support beacon for legal inquiries.
Data Processing Addendum
Effective date: 21 October 2025
This DPA adds details for Shopify merchants covered by UK/EU GDPR or similar laws.
Scope
We process personal data only to run Section Link: signing into Shopify, managing linked sections, running syncs, and providing support.
Instructions & assistance
We follow the permissions you approve in Shopify and help you fulfil data subject requests in reasonable time.
Security measures
- HTTPS everywhere and encrypted credential storage.
- Permission-based access for internal tools.
- Separate staging and production environments.
- Audit logs and monitoring on synchronisation jobs.
Sub-processors
Current service partners (sub-processors) include Shopify, Heroku (Salesforce), and Hosting.com (SmarterMail). We will post updates here and consider reasonable objections. We will provide 30 days’ notice of new sub-processors where commercially reasonable.
International transfers
Data may be transferred outside the UK/EU using the EU Commission Standard Contractual Clauses (Module 2) and the UK Addendum, or similar safeguards.
Retention & deletion
We retain personal data while providing the service and for up to 6 years after uninstall to meet legal obligations and resolve disputes (unless law requires longer). We delete or return data on request except where retention is required.
Incidents & audits
We will notify you promptly about personal data breaches and cooperate on remediation. We can answer questionnaires or host audits (with notice) to demonstrate compliance.
Governing law & contact
The DPA is governed by the laws of England and Wales. Contact us by opening our support beacon for data protection or security questions.